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Terms & Conditions

Please read these Terms & Conditions carefully as these conditions incorporate the basis on which bookings for the under TRIPLE Y HOTEL (the “Hotel”) are accepted. The Terms & Conditions below are for bookings made directly via the Hotels’ website at www.tripleyhotel.com. By using this site, you agree to be bound by these terms and conditions.

Room Rates

All room rates are in Thai Baht per room per night and are inclusive of 10% service charge and 7% government VAT.

Check-in and Check-out Policy

Standard check-in time is 2.00 pm.

Standard check-out time is 12.00 pm. (Noon)

For check-in before standard time is subject to room availability. For early morning check-in, a reservation for one-night advance with charge of an additional full day is recommended.

Early Check-Out: The property reserves the right to charge an early departure fee in the event a guest departs earlier than the original departure date.

Late Check-Out: On request. Please contact the Front Office. Additional fees may be applied.

Guarantee Policy

A valid Credit Card required at booking time. The credit card used at the time of booking must be presented by the guest together with positive identification on check-in at the property.  An imprint or swipe of the card will be taken on check-in.
On departure from the property, all fees for services rendered shall be payable by the guest and where necessary the credit card will be debited by the property for the fees.
The property shall debit the credit card for all cancellations, no-shows or for any damages caused by the guest to the property, howsoever arising.
This transaction constitutes an electronic transaction and a binding agreement in terms of which the guest authorizes the property to debit the credit card as stated above and the guests written signature shall not be required for authorization purposes.

Deposit Policy

A deposit may be required.

Cancellation Policy

Cancellation must be made within 7 days prior to arrival date to avoid penalty charge of one night’s rate, except during high and peak seasons, cancellation must be made 14 days in advance.

No show/Early check-out charge of 1-night stay and 100% during high and peak season will be levied on the credit card.

The Reservation made under condition of prepaid is non-refundable.

Pricing Errors

Hotel and its affiliates reserve the right to cancel contracts based upon incorrect information being displayed in relation to price or service at any point in time.

Relocation

In the rare unexpected event whereby, the Property cannot provide accommodation as previously confirmed, the Property will comply with its standard of obligation by undertake to relocate guests into an alternative property of equal at no expense to the guest. If this is the case, any reduction in costs will be refunded to the guest.
The alternatives offered are at the Property’s discretion. Should the guest wish to choose a property of a standard other than offered under this condition, then the guest will be required to pay any difference.

Disclaimers

TRIPLE Y HOTEL will do its best to ensure that information on the site is accurate, complete and up-to-date. In using this site; however, you agree to be bound by the Terms & Conditions, which take effect at the time when you first use the site.
Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided as is and on an ´IS AVAILABLE´ basis without representation warranty or endorsement, express or implied. In particular, TRIPLE Y HOTEL does not warrant or represent the accuracy or completeness of information provided on this site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.
In no event will TRIPLE Y HOTEL be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.
Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.
Links to Third Parties
Hotel does not control any third-party websites and is therefore not responsible for the content of any linked website or any link contained in a linked website. Hotel provides links only as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by TRIPLE Y HOTEL of the linked website or any information contained in it.
 

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